Refund and Returns Policy

Greetings valued customer,

We are pleased to provide you with information regarding our refund and returns policy to ensure a smooth and satisfactory shopping experience with us. Please review the following details:

1. Refund Policy:

• We offer refunds on eligible items within a specified period from the date of purchase.
• To request a refund, please contact our customer service team with your order details and reason for the refund.
• Refunds will be processed back to the original payment method used for the purchase.

2. Returns Policy:

• We accept returns on items that meet our return criteria, such as being unused, in its original packaging, and within the designated return period.
• To initiate a return, please follow the instructions provided on our website or contact our customer service team for assistance.
• Returns may be subject to a restocking fee or return shipping costs, depending on the reason for the return.

3. Exclusions:

• Certain items, such as personalized or customized products, may not be eligible for refunds or returns.
• Items that have been damaged or used may not qualify for a refund or return.

We strive to handle refund and return requests promptly and fairly, in accordance with our policy. If you have any questions or require further clarification on our refund and returns policy, please do not hesitate to reach out to our customer service team for assistance.

Thank you for shopping with us, and we appreciate your understanding and cooperation regarding our refund and returns policy.

Best regards,
Mojjaz.com